Frequently Asked Questions
Q1: Will I be notified how much the shipment is and how much my credit card will be charged ahead of finalizing?
A1: Yes! You will receive an email approximately 1-2 weeks prior to your club processing with the option to customize your shipment. A 3-bottle shipment will range between $155 to $240 and a 6-bottle shipment between $270 to $450, plus tax and shipping. If you have any questions, you can always email us at email@example.com and one of our Club Experience team members will get back to you.
Q2: Can members decline the charge ahead of the order being finalized since the total cost of the shipment may change based on the wines available?
A2: Yes! There is no long-term commitment to join and you can cancel your club membership prior to any shipment without being charged, except for the one-time $50 deposit of your first shipment.
Q3: Does the $50 fee serve as a contract for the shipments?
A3: No. The $50 deposit is to secure your first allocation and seniority number in the Three Degrees Club. This deposit will be deducted from the cost of your first shipment. If you decide to cancel your membership prior to the inaugural shipment, this deposit will be forfeited. However, you have no obligation to purchase the inaugural shipment or future shipments.
Q4: If I indicate my wine preference, will I only receive that kind of wine?
A4: No, but this allows us to better understand our club members’ wine preferences for future releases.
Q5: What is meant by limited customization for the 3-bottle membership?
A5: For 6-bottle shipments, you may choose how many bottles of the varietals being released you want in your wooden crate, based on options and availability. Your Three Degrees Club seniority number (lowest numbers = highest seniority) allows you to choose your configuration. You may also upgrade to a wooden crate or purchase additional wines from the release or Library. Our goal is to provide customization so you can enjoy the varietals you love. You can also upgrade to a 6-bottle membership at any time.
Q6: When are the club shipments?
A6: Three Degrees Club members will receive two club shipments twice per year. Between these semi-annual core shipments, you will have access to special pricing on additional bottles to enjoy or send as a special gift to friends and family. Special limited-edition releases are also available throughout the year with no requirement to purchase.
Q7: How many bottles are in each club shipment?
A7: Each club shipment will be a minimum of three bottles or six bottles depending on the club level you choose. You will have the option to add additional wines to be shipped in a separate box. Outside of the core club shipments, as a club member, you have access to order additional wine or send special wine gift packages to friends and family by logging into the private club website.
Q8: Can I get less than three or six bottles in a club shipment?
A8: No. All club shipments have a minimum of three or six bottles per shipment depending on the club level you choose.
Q9: What is the seniority number?
A9: Club seniority numbers are assigned based on your sign-up date. The sooner you sign up for a membership, the better your seniority number will be. All 6-bottle members will have higher seniority than all 3-bottle members.
Q10: Once I sign up for a membership, do I need to sign up again to receive future shipments?
A10: No, once you sign up for Three Degrees membership, you are a member for life and retain your seniority unless you cancel.
Three Degrees Napa Valley’s wine collection is specially made for Tri Sigma and is limited in production. Core club wines and special releases will be allocated to club members with the lowest seniority numbers first.
We will also be holding special events at the winery and elsewhere and exclusive invitations to these events will be offered to members with the lowest seniority number first as well (following health and safety guidelines).
If you are a member of the Three Degrees Club, you will have access to the amazing wines, but the seniority numbers will help manage the allocation of vintages that are in limited supply and invitations available to the special Tri Sigma events.